Diploma of Community Service
This certification is relevant to social workers, case managers, and community services personnel who oversee, plan, and provide person-centered services to communities, individuals, and groups. Workers at this level are skilled in providing community services and work independently while receiving broad direction from upper management. In addition to their usual duties of directly assisting individuals or groups, they may also take on supervisory roles over other employees and volunteers, coordinate programmes, manage cases, and look into new business ventures.
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